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Contact us
Do you need help with anything? Contact us!
Where can you find us?
Karlovo náměstí 25, Prague 1 (show on map)
Nearest parking:
a) Karlovo náměstí Street - free parking on weekends (recommended)
b) U U Nemocnice Street - free parking on weekends
c) Nový Smíchov Shopping Centre (Anděl) - weekday parking
3 hours free, 5 hours free on weekends and public holidays
Nearest tram stops:
a) Karlovo Náměstí
b) Lazarská
c) Vodičkova
Nearest metro stops:
a) Karlovo Náměstí (line B)
b) Můstek (line A/B)
How do I cancel an order?
Cancellation is free of charge if cancelled more than 48 hours in advance. If you cancel less than 48 hours in advance, the refund will be reduced by 50%. We will automatically refund the money to the account from which the booking was paid.
1. Login
2. My reservation
In your user account details, click on my bookings section.
3. Cancellation
Then select the booking you wish to cancel and click on the booking details. From there, you can easily cancel your booking. That's it!